4.1 30-Day Return Guarantee
We stand by the quality of our Health and Household products. You have 30 days from the date of delivery to request a return for items purchased on basketsrusinc.com.
4.2 Eligibility for Returns
To be eligible for a return:
- Items must be unused and in the same condition as received.
- For health and hygiene reasons, certain household products (like opened cleaning supplies or personal care items) must remain in their original, unopened packaging with seals intact.
- Any item not in its original condition or damaged for reasons not due to our error will not be accepted.
4.3 Return Shipping Costs
The customer is responsible for return shipping costs. Shipping costs from the original order are non-refundable.
4.4 Refund Process
Once the return is received and inspected, we will notify you of the approval or rejection. Approved refunds are credited to the original payment method within 7–10 business days.